As Australians increasingly rely on pharmacies for everyday health needs, community pharmacists are stepping up their services beyond dispensing medications. The Pharmacy Guild of Australia highlights that 1 in 3 people now prefer going to pharmacies for primary healthcare services like vaccinations and consultations. This shift reflects growing trust in the sector’s accessibility and affordability, particularly for urgent care needs.
At the heart of these changes are pharmacy technicians and assistants. Recognised during Pharmacy Technicians and Assistants Day by the Pharmaceutical Society of Australia (PSA), these roles are critical in easing operational demands, allowing pharmacists to focus on clinical services such as preventive care and chronic disease management. The PSA stresses the importance of appreciating these essential support staff who boost efficiency across pharmacies, especially in rural areas where health services may be limited.
This recognition aligns with the recent standards published by the Advanced Pharmacy Australia (AdPha). These standards define competencies for technicians, further embedding them as partners in patient care. Their evolving role—taking on more clinical responsibilities—means pharmacists can maximise their practice scope, enhancing patient outcomes.
With evolving responsibilities for both pharmacists and support staff, now is an exciting time for pharmacy professionals. Raven’s Recruitment understands the dynamic nature of this field and is committed to helping pharmacists find the right opportunities in this shifting landscape. How will your pharmacy prepare for these expanding roles?
